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  • Latashua H

    CLEVELAND, OH | 2019 Chevrolet Equinox
    Confirmed Service Review
    October 29, 2025
    Fast and very understandable

    Response from Tim Lally Chevrolet

    October 31, 2025
    Thank you for your feedback! We’re glad the process was efficient and that our team explained everything clearly. We appreciate your comments and look forward to serving you again. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

  • Latasha W

    GARFIELD HTS, OH | 2015 Chevrolet Tahoe
    Confirmed Service Review
    October 13, 2025
    Every was nice

    Response from Tim Lally Chevrolet

    October 31, 2025
    Thank you so much for the 5-star review! We’re thrilled you had such a great experience and truly appreciate you taking the time to share your feedback. We look forward to welcoming you back! Sincerely, Ashley Mulhall CustomerCare@TimLally.com

  • Nickolas V

    OLMSTED FALLS, OH | 2026 Chevrolet Equinox
    Confirmed Sales Review
    September 17, 2025
    Excellent! They’ve always treated me like family!

    Response from Tim Lally Chevrolet

    September 26, 2025
    Thank you for choosing Tim Lally Chevrolet as your first choice for all your automotive needs! If there is anything we can assist you with in the future, whether it's scheduling maintenance, answering questions about your vehicle, or helping you find your next one, please don't hesitate to reach out. We're here to help! Sincerely, Ashley Mulhall CustomerCare@TimLally.com

  • Michael B

    Cleveland, OH | 2021 Chevrolet 1500 Silverado
    Confirmed Service Review
    September 15, 2025
    Service Department Was Great Matt took Care of Everything

    Response from Tim Lally Chevrolet

    September 16, 2025
    Thank you for the wonderful feedback! We’re glad to hear our Service Department took great care of you and that Matt made the process smooth and easy. We’ll be sure to share your kind words with him. We appreciate your trust and look forward to helping you again! Sincerely, Ashley Mulhall CustomerCare@TimLally.com

  • Raymond P

    SOLON, OH | 2025 Chevrolet Traverse
    Confirmed Service Review
    July 8, 2025
    It was my first oil change of my new 2025 truck !

  • Rochelle S

    GARFIELD HTS, OH | 2021 Chevrolet Malibu
    Confirmed Service Review
    June 12, 2025
    I was greeted right away. Staff was courteous.

  • Kenneth M

    SHAKER HTS, OH | 2023 Chevrolet Blazer
    Confirmed Service Review
    May 13, 2025
    As before, I was welcomed upon arrival with my non-Lally Chevy Blazer. I received the text update about my service visit (oil change, tire rotation, multi-point inspection) but it didn't update though I saw the service tech return the car after about 45-minutes. Had to find the service advisor to get my Chevy and I noticed that the dashboard oil reminder hadn't been reset and no service reminder sticker on the window. Service experience felt disjoined that day.

  • James C

    TAVERNIER, FL | 2022 Chevrolet 1500 Silverado
    Confirmed Service Review
    May 1, 2025
    Our contact person's name was Sean (spelling??) was very very polite and knowledgeable. Everyone at Tim Lally's organization is great !

  • Tara T

    MAPLE HEIGHTS, OH | 2022 Chevrolet Trailblazer
    Confirmed Service Review
    April 28, 2025
    My service was very timely, however my car wasn't washed and they didn't add air to my tire that was low or let out air on the tires that had too much air.

  • Anthony K

    SEVEN HILLS, OH | 2025 Chevrolet Tahoe
    Confirmed Sales Review
    March 14, 2025
    Although my new car had a scratch on it, Brenda showed me even before I walked around the car. Brock was very professional to work with as well.