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Beverly B
SHAKER HTS, OH | 2015 Chevrolet EquinoxJanuary 20, 2021Love TLCResponse from Tim Lally Chevrolet
January 21, 2021Hi there, thank you for taking the time to leave a review for us at Tim Lally Chevrolet. We're happy we could meet your expectations! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistRoy B
GARFIELD HTS, OH | 2016 Chevrolet 1500 SilveradoJanuary 20, 2021The staff was friendly and courteous and greeted me immediately upon entering. My vehicle was serviced quickly and I enjoyed the free coffee while waiting.Response from Tim Lally Chevrolet
January 21, 2021Hello, we're glad to hear you enjoyed your visit. If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistJoanna S
BROOKLYN HTS, OH | 2019 Chevrolet TahoeJanuary 20, 2021The car was fixed the day it was towed in.Response from Tim Lally Chevrolet
January 21, 2021Hi, your wonderful feedback and rating mean a lot to us. If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistWilliam C
WALTON HILLS, OH | 2020 Chevrolet 1500 SilveradoJanuary 20, 2021Clean and very enjoyable easy to work with would recommend itResponse from Tim Lally Chevrolet
January 21, 2021Hi there, we are very happy to have provided you with such a positive experience! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistRobert B
MAPLE HEIGHTS, OH | 2011 Chevrolet 1500 SilveradoJanuary 20, 2021Nothing to say. Came in and picked up my vehicle.Response from Tim Lally Chevrolet
January 21, 2021Hi, thank you so much for your high rating. If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistRebecca R
CLEVELAND HEIGHTS, OH | 2019 Chevrolet TraxJanuary 20, 2021The Service Advisor, Ben, was very communicative, and services went just as expected. They were open about the whole process, and I felt comfortable overall in the waiting area.Response from Tim Lally Chevrolet
January 21, 2021Thanks for highlighting some of our staff who helped make this such a great experience! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistKeith C
BEDFORD, OH | 2019 Chevrolet TraverseJanuary 20, 2021Always first rateResponse from Tim Lally Chevrolet
January 21, 2021Wow, it's experiences like yours that really keep us motivated! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistDanielle P
SHAKER HEIGHTS, OH | 2019 Chevrolet EquinoxJanuary 20, 2021Very clean, safe, friendly, quick and easy! Thank you!Response from Tim Lally Chevrolet
January 21, 2021We're glad everything was completed quickly and to your satisfaction! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistEvon G
WICKLIFFE, OH | 2018 Chevrolet EquinoxJanuary 19, 2021I would always recommend Tim Lally, however, given all the issues we are going through with GM Financial, it's hard to recommend anyone we care about purchasing a car through GM. :(Response from Tim Lally Chevrolet
January 21, 2021Hi Evon, we truly appreciate your honest feedback. I would like to get some more details about your experience. I can be reached at CustomerCare@TimLally.com. - Ashley, Customer Care SpecialistJoyce M
CLEVELAND, OH | 2019 Chevrolet CruzeJanuary 18, 2021Since this is the second time I had to bring my car in during this Pandemic, I felt at ease in the facility due to it's observance of the Coronavirus precautions that have been taken within the facility. When I got my car back I was aware that whoever had worked on it had observed the special care of the interior of my car with steering wheel coverage as well as floor protectors. I felt at ease during both my stay and my departure.Response from Tim Lally Chevrolet
January 21, 2021Hi there, thank you for taking the time to leave a review for us at Tim Lally Chevrolet, Inc.. We're happy we could meet your expectations! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care Specialist