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Samuel W
CLEVELAND, OH | 2008 Chevrolet TahoeApril 9, 2021greatResponse from Tim Lally Chevrolet
April 10, 2021We appreciate your positive review about your recent experience with us! If there's anything further we can do for you, we are happy to help! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistStetisha S
CLEVELAND, OH | 2010 Chevrolet EquinoxApril 9, 2021My car wasn’t washed after service and my tire pressure monitors weren’t set or put on right after tire rotation they didn’t reset my oil usage back to 100 after they changed my oil I’m very disappointedResponse from Tim Lally Chevrolet
April 10, 2021Thank you for your feedback Stetisha. To prevent any damage to the vehicle, If there is preexisting damage or rust we are unable to run the vehicle through the automatic car wash. If there's anything further we can do for you, we are happy to help! If you would like to go forward with the declined repair for your tire sensor replacement please give us a call at 440-232-2000 to schedule an appointment. If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistDaniel O
BEFORD, OH | 2019 Chevrolet EquinoxApril 9, 2021Clean service area and waiting room. Very friendly service associate and speedy service.Response from Tim Lally Chevrolet
April 10, 2021Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tim Lally Chevrolet. If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistJames N
MENTOR, OH | 2021 Chevrolet 2500HD SilveradoApril 8, 2021Our experience was first rate. The salesman was knowledgeable and very responsive. He worked with us through a number of questions. The dealership was honest about damage to the vehicle that occurred during transportation that we hadn't noticed and they are fixing it completely. I would definitely use Tim Lally again!Response from Tim Lally Chevrolet
April 10, 2021Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tim Lally Chevrolet, Inc.. If there's anything further we can do for you, we are happy to help! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistRichard B
SOLON, OH | 2021 Chevrolet TraxApril 7, 2021Bill was excellent to work with. I felt he went the extra mile in getting me the best deal possible.Response from Tim Lally Chevrolet
April 8, 2021We appreciate your positive review about your recent experience with us! If there's anything further we can do for you, we are happy to help! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistSusannah M
CLEVELAND, OH | 2017 Chevrolet CruzeApril 5, 2021I picked up my car after hours and it was unlocked with the key on the driver side floor. Anyone could have driven my car away easily.Madisson G
WINDHAM, OH | 2021 Chevrolet TrailblazerApril 5, 2021Jeff took great care of me as I was purchasing my first brand new car. He was very professional and caring throughout the process.Response from Tim Lally Chevrolet
April 8, 2021Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Jeff at Tim Lally Chevrolet. If there's anything further we can do for you, we are happy to help! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistLabeeb B
LYNDHURST, OH | 2018 Chevrolet TraxApril 3, 2021Too Long; and To Much Money!Margie M
CLEVELAND, OH | 2021 Chevrolet BlazerApril 2, 2021I was very happy with the staff and the way they listen to my concerns about my last LEASE experience.Response from Tim Lally Chevrolet
April 8, 2021Hi, we are so pleased you enjoyed your visit to Tim Lally Chevrolet, Inc.! If there's anything further we can do for you, we are happy to help! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care SpecialistAriana Z
AVON, OH | 2021 Chevrolet TahoeApril 2, 2021Everything was made easy, from finding my vehicle to delivering it and signing the paperwork! Great experience in buying a car, and great customer service! I was very impressed with the staff at Tim Lally.Response from Tim Lally Chevrolet
April 8, 2021Hi, we are very happy we could provide you with a positive experience! If there's anything further we can do for you, we are happy to help! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We look forward to your next visit! - Ashley, Customer Care Specialist