It was my first time using the service department as we just bought our Equinox in July. I walked in and wasn't sure where I needed to go. Tamara Collins in sales was AMAZING!! She greeting me right away and she was just awesome and helping me get everything set up for me. I was there to pick up a spare key we had done and to fix our back wiper blade. I also asked if they had time for a oil change since I was there but I didn't have an appt. and they were still able to do it for me. Ben in service was also AMAZING!! He hooked me up and had me on my way in no time. Overall I left there super satisfied and I hope all my future experiences are as nice as this one was. Thank you Tamara and Ben!!!