At Tim Lally Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.
1170 Reviews Found
Confirmed Service Customer
I took my Denali there because of the prior excellent work of the body shop. No regrets
William B.
CLEVELAND
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Sales Customer
I've bought 4 🚗 here enjoyed the service i received. The salesman was the same each time. Would not go anywhere else. Would recommend this dealer ship 100per cent.
Aleene O.
CLEVELAND
Business Response
Thank you for choosing Tim Lally Chevrolet as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
My service writer Matt Nagy was extremely courteous and thorough when it came to helping get my truck repaired. He constantly kept me in the loop as to the progress of the repairs being made
Conor L.
MAYFIELD HTS
Business Response
Thank you Connor! Your satisfaction is important to us, so we want to sincerely thank you for choosing Tim Lally Chevrolet and we hope to see you again soon!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you Cassandra for your feedback
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Confirmed Sales Customer
Greeted by D’Andray, who was very polite and professional. He showed me the vehicle that I was interested in and was very knowledgeable and answered all questions asked. Very accommodating and easy to talk to.
Corretta B.
CLEVELAND
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Tim Lally Chevrolet and we hope to see you again.
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
My service advisor was great, kept me informed. We got a good laugh out of a conversation we had.
Anthony B.
CLEVELAND
Business Response
Thank you Anthony for your feedback! We look forward to your next visit! Take care!
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Confirmed Service Customer
I was greeted and assisted as soon as I pulled up. The staff was very friendly and helpful. I was in and out in no time!
Kristen K.
FAIRLAWN
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you Kristen
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're pleased to know we have been able to exceed your expectations thank you Monica!
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Confirmed Service Customer
it took 40 minutes for someone to help me even though I had a scheduled appointment and it took a hour and a half or a 15 minute oil change I will never go back there
Alisha M.
LORAIN
Business Response
Hi Alisha, Thank you for taking the time to speak with me today. I appreciate your feedback. Tim Lally Chevrolet is always looking to improve our customer service experience and we look forward to your next service visit. - Ashley
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Confirmed Service Customer
Staff was friendly. I was treated with respect and have confidence my vehicle was serviced properly.
Marc P.
HIGHLAND HGTS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We are happy to hear of your experience with us. Please come see us for any future needs.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
I am always pleased at the service and amount of time it takes to get my vehicle worked on!
Cathy G.
CLEVELAND
Business Response
Thank you Cathy your satisfaction is important to us, so we want to sincerely thank you for choosing Tim Lally Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
I gave them a 2nd chance to make up for a less than stellar 1st try, and they went above and beyond. Exceeded my expectations. They tracked down the issue, provided a rental, communicated with me throughout the process, made the repair...I will definitely be back.
Mark H.
BEACHWOOD
Business Response
Thank you Mark. We are happy that your concerns were resolved and appreciate your business. If you have any questions or concerns please contact me at 440-232-2000 or at customercare@timlally.com We Look forward to your next visit! - Ashley
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Confirmed Service Customer
1 appreciate the fact I was squeezed In and taken care of in a timely manner
Carol H.
CLEVELAND
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Sales Customer
Viddy Titus was very helpful in my selection of a new equinox vehicle. I would recommend to anyone who is looking for a car, He was very familiar with the vehicle and the options.
Jeffrey G.
SEVEN HILLS
Business Response
Hello, thank you for your kind words and this wonderful review! We're glad to hear Vidi delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Thank you Linda for feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tim Lally Chevrolet!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Everyone is very courteous and helpful. Great job
Ronald W.
MIDDLEBRG HTS
Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for choosing Tim Lally Chevrolet and we hope to see you again.