828 Reviews Found
Confirmed Service Customer
My check engine light came on in the evening, called the next morning got in right away and the problem was fixed same day.
John W.
CLEVELAND
Confirmed Service Customer
Exceedingly beyond my experience and expectations.
Brenda B.
CLEVELAND
Confirmed Sales Customer
Very friendly they listen to what you want and how much your willing to pay Tim Lally Chevrolet is the best won't go anywhere else
Michelle Z.
BEDFORD
Confirmed Service Customer
Everyone is super friendly and helpful, very clean facility.
Beverly C.
CLEVELAND
Business Response
Hi, we really appreciate your positive review! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We sincerely value your business and look forward to your next visit! - Ashley Customer Care Specialist
Business Response
Thank you for choosing Tim Lally Chevrolet, as your first choice for all your automotive needs! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We sincerely value your business and look forward to your next visit! - Ashley Customer Care Specialist
Confirmed Service Customer
Well on this past Tues. I was speaking with the lady at the service desk too put her mask on, then we both began talking about us both having thyroid issues. I'm saying this to say Tim Lally is more than a car dealership you all to me are very nice. P.S. I just notice my key chain on Wed. Lol Ty ty I love it.
Cassandra A.
BEDFORD HTS
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We sincerely value your business and look forward to your next visit! - Ashley Customer Care Specialist
Business Response
We're glad everything was completed quickly and to your satisfaction! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We sincerely value your business and look forward to your next visit! - Ashley Customer Care Specialist
Confirmed Sales Customer
I have purchased many vehicles from Tim Lally Chevrolet over the years. My salesman Joey Hurtuk took great care of me on this vehicle and because of that I am a lifetime customer of Tim Lally!!
Joseph D.
AURORA
Business Response
Hi, thank you so much for the positive review! If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We sincerely value your business and look forward to your next visit! - Ashley Customer Care Specialist
Confirmed Service Customer
Thank you, JIM for making things right! I use Tim Lally for my vehicle���s service as I trust the service and it is close to my home for convenience. I started off disappointed during my last visit as I was told that I would have to pay for two separate diagnostic services during the visit, both of which I feel are major but I chose to only focus on one of the issues regarding my gear shift and the internal computer system not accurately reading the current gear status of my vehicle. Long story short, I was told that I was responsible for a known issue that was potentially a safety issue. I chose to speak up and request management as I was uncomfortable and dissatisfied as to why a customer with a vehicle that had a known manufacturing problem was my responsibility from a cost perspective. Again, thank you JIM for stepping in and resolving the matter and satisfying my concerns.
Yolonda R.
BEDFORD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Tim Lally Chevrolet. If you have any questions or concerns I can be reached at CustomerCare@TimLally.com. We sincerely value your business and look forward to your next visit! - Ashley Customer Care Specialist
Confirmed Sales Customer
Bruce was awesome ��� he���s why I came back for
Christine W.
LAKEWOOD
Confirmed Service Customer
I was greeted as soon as I entered the service garage. The service itself took a little longer than I anticipated, but overall a good experience
Amanda T.
MACEDONIA
Confirmed Service Customer
I have spent a lot of money at Tim Lally over the years, and I really do Not like it when I spend $300 or so, on a 'Check Engine' light, issue and was told if comes back on, it could be any number of problems and will require more money to fix again!!!
Marty J.
CLEVELAND
Confirmed Service Customer
My car look better than it looked when I purchased it!
Joyce J.
CLEVELAND HTS
Confirmed Sales Customer
THE DEALERSHIP WAS DOING GOOD JOB. MAKE ME THINK ABOUT TO GO AHEAD GET THE CAR. I WILL LET MY FRIEND AND COWORKER COME TO SEE ROBERT. I ENJOY RIDING MY CAR...
Malika A.
BEDFORD
