Customer Reviews

Great

Very helpful with no high pressure tactics. Joe Z and the entire team were great!

Great

The servicemen were friendly and the oil change didn't take long.

My service coordinator, Matt Nagy, was efficient, friendly and courteous.

I brought my truck back in for a Diff seal leak, Exhaust leak (which i had to diagnose my self because last time said could not duplicate), and to fix the vibration as I just got new tires with a road force balance. It seems the diff leak is fixed. However the service manager called me and said they found a loose connection and fixed the exhaust leak. But when i got the write up from the payment desk the tech wrote could not duplicate at cold start and startup. Even though when i dropped i off i specifically said 50% throttle at around 3-4k rpm. Needless to say getting on the freeway after leaving it was still there.... Then i was told i bent the 2 rear rims thats why they will not balance even though since the day i got the truck 2 of the 4 wheels have always had more weight the the others. I was told a new road force balance was done because the last one was not done properly but it made the vibration worse. Starting to feel like there is no point in even trying to bring it because everything is could not duplicate.

I was there 3 hours for an oil change....

The service representative was engaging and responsive to all questions asked. I was made aware of the needed repairs after the diagnosis was completed and took the necessary steps to have the repairs done to avoid any undue problems later.

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Everyone at Tim Lally Chevrolet was so kind and helpful. Allie assisted me in scheduling my appointment quick and easy and answered all of my questions! My service advisor Joe was great! My technician Brent was awesome too!

Fast and explained everything going wrong with my vehicle.

Everyone was kind and helpful from the moment I arrived to when I left.

Great experience

The staff we're wonderful and polite. Also made sure I was able to go to work while my car was being serviced. Tim Lally is the best.

I waited in my car in the service area for over 20 minutes before being approached. Thankfully, Bryon came to my rescue and was very attentive. He provided excellent and caring service and made a potentially bad situation into a good one. Thank you Bryon!

Devin Lindsey was my sales person and was very helpful, patient and informative. I had been putting off purchasing a vehicle for about 6 months because I was nervous about buying a car and all of the horror stories I had heard. Devin reassured me from the moment I stepped in the dealership that i had come to right place and he would answer any questions or concerns right away that I did not understand. After a few minutes into the application, my nerves had settled. Besides Devin being very helpful, I was greeted by several other employees for Tim Lally dealership and offered refreshments. I wouldn't change a thing about my visit! I can see this dealership being around for a long time!!

Great, friendly service from write up to cashier.

Great people great job

What a pleasure! I just told the salesman what I wanted in a car, and he made it happen. My payments even went down. And I LOVE my Equinox!!!

Very slow as usual, but that is to be expected. Also got a call when I got home the technician forgot to screw down the air filter cover. I had to do that on my own.