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Robert L
WESTLAKE, OH | 2020 Chevrolet CorvetteApril 25, 2022Great experience. James was my service advisor and he listened carefully to me about my 2 concerns in addition to my oil change. He worked with Rick the Corvette service tech and all issues were resolved in a reasonable time.Response from Tim Lally Chevrolet
May 17, 2022It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with a great experience! We hope you continue to choose us for all of your future automotive needs, and we hope to see you again. Sincerely, Ashley Mulhall CustomerCare@TimLally.comKenneth F
GARFIELD HEIGHTS, OH | 2022 Chevrolet CorvetteMarch 14, 2022Joey and James were excellent and very fast!Response from Tim Lally Chevrolet
March 29, 2022It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with a great experience! Thank you for choosing Tim Lally Chevrolet and we hope to see you again! Sincerely, Ashley Mulhall CustomerCare@TimLally.comJohn C
CLEVELAND HTS, OH | 2020 Chevrolet BlazerMarch 9, 2022GOOD !!William S
EUCLID, OH | 2020 Chevrolet 1500 SilveradoJanuary 31, 2022Firstly I would like to thank the service department, from the scheduling department to my service advisor; I could not attend my original appointment. They were very accommodating in rescheduling me two days later. I brought my vehicle in for a warning text I had received. They asked whether I could leave it for the day. The next day my service representative called to let me know they had found the problem, and the repairs were complete the same day. So, I like to thank everyone for a great job and being very accommodating.Response from Tim Lally Chevrolet
February 11, 2022Thank you William! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ashley Mulhall CustomerCare@TimLally.comMichael G
CLEVELAND, OH | 2019 Chevrolet ColoradoJanuary 11, 2022Great experience as always. The service advisor was friendly and knowledgeable. The facility was clean, and neat.Anthony C
CLEVELAND, OH | 2012 Chevrolet EquinoxJanuary 10, 2022NoTeresa U
MAPLE HEIGHTS, OH | 2016 Chevrolet EquinoxJanuary 4, 2022Sean, was very helpful and keep me updated on my vehicle repairs. He arranged for me to be dropped off and picked up when my vehicle needed to be kept over night. TeresaResponse from Tim Lally Chevrolet
January 20, 2022We appreciate you sharing your recent experience with us. Our staff is committed to providing each of our clients with the best automotive experience! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.comPaul D
MEDINA, OH | 2017 Chevrolet CorvetteDecember 18, 2021Arrival, check-in, and paying the bill were all great but the oil change took a little too long (2 hours).Response from Tim Lally Chevrolet
February 10, 2022Thank you for this review and star rating! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.comJames B
SOLON, OH | 2020 Chevrolet EquinoxNovember 23, 2021Ben was great and professionalResponse from Tim Lally Chevrolet
December 14, 2021Thank you James for your review! We are so happy to hear of your positive experience at Tim Lally Chevrolet, and we are grateful you chose us for your automotive needs. If there's anything further we can do for you, we are happy to help! Sincerely, Ashley Mulhall CustomerCare@TimLally.comJoseph E
CLEVELAND, OH | 2019 Chevrolet TraxNovember 18, 2021Quick clean and very efficient and Courteous